Help

HELP

Thank you in advance for reading and enjoy your stay at the Deliciously Bound. Warmest regards, 
Kate
Owner and creator of Deliciously Bound Inc.

If you cannot find the answer to your question in this FAQ, please im/notecard Deziray Daehlie. Store redeliveries can be prompted through vendors or terminals.

CONTENTS
- About Shopping, Vendors and keeping updated
- About Refunds, mistakes and missed deliveries

- About Customs, collaborations and ideas

- About Events, Markets and Bloggers

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About Shopping, Vendors and keeping updated

Q: How do your vendors work? In some vendors there's a big picture in the middle, but I want the skin on the side: how can I buy that?
A: Scrollable Casper vendors work so that you always buy whatever is in the middle, the big picture. If you left click any of the small pictures on the side, they will become the big picture in the center and you can buy them then. Note that clicking the vendor will bring out a menu with options for info, gifting and pay. These provide you information about the currently selected product, allow you to purchase the item as a gift for someone else, or pay to purchase it for yourself. For more specific information on the Caspervend system, see their wiki: https://wiki.casperdns.com/index.php/CasperVend_2

Q: How do I keep updated on your creations? Can you IM me for a release?
A: It's easier for me to update people about my new releases through channels as the Official group, subscriber, the blog or online communities such as flickr, twitter, and facebook. You can find group and subscriber joiners and links to online communities at the Info Desk in my main store in the Scroll Boards of Markets, or on my profile.

Q: Do you have gift cards?
A: Yes, there are gift cards available at the main info desk and welcome stand. Also all of my vendors allow gifting, as do the products I have on marketplace.

Q: One of your creations I saw/love/own is currently retired/has-no-appliers, can I contact you?
A: NO. 
Please consider that I am aware of the long process of updating the hundreds of creations I have in stock, how appliers are made and how much time I have at disposal in my life, together with my own plans, interests and priorities; contacting me won't change my schedule, priorities and time allocated for those matters. 
Be aware I appreciate deeply your long time support but insisting on contacting me hoping that tattoo/skin you love will be done faster will actually achieve the opposite: take from me precious time that can be used to actually get work done. Thank you in advance for your patience.

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About Refunds, mistakes and missed deliveries

Q: I purchased your product Inworld and it didn't get delivered, what shall I do?
A: You can have the product redelivered by either using the Redelivery button on the Scroll Board, or simply clicking on any of the vendor panels. All of them are CasperVend and can therefore be used to redeliver anything you have purchased from me earlier. If the product is gacha that is not delivering, contact me straight with transaction information or gyazo or such proof of your purchases and what the gacha was supposed to deliver to you.

Q: I purchased your product on Marketplace and it didn't get delivered, what shall I do?

A: Please send me, Deziray Daehlie, a Notecard, backed up by an Instant Message with your transaction details, name and not later than a week after the issue happened.

Q: I purchased the same identical product twice with the same avatar, may I have a refund?
A: Yes of course. I accept refund requests up to a week after the double purchase happens, please send a notecard with both transaction details to Deziray Daehlie. The sooner you contact me, the better.

Q: I purchased something with my alt, may I get it on this avatar too?
A: No, am sorry.

Q: I bought something from you and now I actually think I like another version more, may I return it to you and get the other one?
A: No, am sorry. All my creations are no transfer.

Q: I bought your creation and it was a mistake because ->insert any reason here<-, may I have a refund?
A: I am sorry, no. Please do consider all purchases are final, try demos which resemble perfectly the final product and if having any doubts contact me prior to your purchase. If your cat, baby or pink flamingo stood on your keyboard it's warmly suggested you keep them safely off when entering a store, so they do not make purchases for you by accident.

Q: I played your gacha and would like to have the items with copy-permissions, will you change them?
A: No, am sorry. No permission changes for gacha items.

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About Customs, collaborations and ideas

Q: Do you accept custom works, commissions?
A: I do on occasion, depending on the idea, commission and permissions.

Q: I have this really nice idea, would you like to hear it?
A: Sure, send me a note. But please also consider the following things: I probably have already dozens of projects I am on and am slowly completing; I also never recreate copyrighted material, I might get inspired by a lot of things but try to interpret in my own way.

Q: Do you use templates for your work?
A:  I do use some templates for my creations which are quality/legit mesh templates for builds, furniture, outfits and various other uses. All textures are all 100% original creation. I also use my own 100% original mesh designs.

Q: May I have one particular texture you made? (skins, builds, etc)
A: No, am sorry. (See additional copyright statement below)

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About Events, Markets and Bloggers

Q: Do you rent in RP sims markets?
A: I do rent at several markets, and visit each to offer and try to support roleplay communities if I like the sim and idea. Please send a notecard with a brief explanation, landmark and prices.

Q: Do you rent in malls and clubs?
A: No, I am sorry.

Q: Do you participate in Hunts?
Q: Do you sponsor events?
Q: Do you sponsor fashion shows?
Q: Do you sponsor roleplay events, tournaments?
A: Depends, if I find the topic interesting (which can also be something different from my usual creations) and how I can manage with my schedule. Please send a notecard a with a brief explanation and deadline.
Q: Do you have affiliate vendors?
A: No, and so far don't plan to am sorry.

Q: I am a blogger, may I have review copies?
A: I always look forward to enriching my bloggers group and appreciate a lot if you consider my creations. I do ask though that you meet the following requirements to be considered: your blog is at least 6 months old, alive and updated on a regular basis. You should also have a Flickr account and add any pictures you take with my creations to Deliciously Bound flickr group - Deliciously Bound Flickr. Creative imagery and wording is of course a plus as having previously blogged my creations. I look forward to your interpretations of my work but please understand that just as you must enjoy what you blog, I want to enjoy the way you blog my creations as well. I think this is a fair consideration for both of us. To apply please contact me via notecard with a brief presentation, a link to your blog and what you enjoy about my work. 

:::::::::::::::::::::TERMS & CONDITIONS:::::::::::::::::::::

Please note that these terms and conditions are subject to change at any time without pre-notice, please visit http://www.deliciouslybound.blogspot.com  for most up to date TOS.

1- Non of my items can be given as free under any conditions.
2- You can not sell my items with full permissions and/or with copy/transfer permissions
3- You can not sell my items as stand alone item with original textures you received.
4- You cannot sell my items as builders kit or fashion kit (that means including UV map, shadow map and original textures)
5- Resale price can not be any less than  99 L if you create your own textures
6- Resale price cannot be any less than original price if you include my items in your creations with original textures

:::::::::::::::::::::COPYRIGHTS:::::::::::::::::::::
All creations by Deliciously Bound Inc. brand are copyrighted and property of
the Second Life Avatar Deziray Daehlie and the relative owner and creator
of that avatar account. Stealing textures, builds (so including any avatar
appareance and any inworld build created by Deziray Daehlie and/or under
the brand Deliciously Bound Inc.) will be persecuted legally under the DMCA
(digital Millenium Copyright Act) and also will be reported to Linden Labs as abuse.
Deliciously Bound Inc. Creations are made by Deziray Daehlie ONLY, unless specifically noted.

http://www.deliciouslybound.blogspot.com/


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